Practical GC and analyser support worldwide
Phone: +61 450 637 652 Email: enquiries@agcls.com.au LinkedIn
Chromatograph Services Pty Ltd
Gas Chromatograph & Analyser Specialists
Contact

Contact Chromatograph Services for technical support, service, and project enquiries.

Discuss a GC, analyser, calibration, sample system, or troubleshooting issue with our team. We support industrial gas measurement systems globally and welcome remote technical support enquiries with photos, drawings, and chromatograms attached for review.

Remote supportGlobal technical review for GC and analyser issues.
Service enquiriesField service, calibration, validation, training, and spare parts support.
Technical attachmentsSend chromatograms, drawings, photos, and reports with your enquiry.

Specialist review

Your enquiry is structured to help us assess the issue faster and respond with the right next step.
Remote technical support is suitable for many diagnostic, review, and planning enquiries before a site visit is required.
Include the equipment model, site or application, symptoms, recent changes, and any relevant attachments.
Contact details

Start the conversation with the right technical details.

Whether you need troubleshooting support, calibration assistance, training, spare parts, or help with a project, send us the key details and our team will review the enquiry.

Contact information

Emailinfo@agcls.com.au

Enquiriesenquiries@agcls.com.au

Websiteagcls.com.au

BusinessChromatograph Services Pty Ltd

Phone+61 450 637 652

LinkedInCompany page

Remote technical support

Send the issue before arranging a site visit.

For many GC and analyser issues, an initial remote review can help clarify the fault, identify likely causes, review chromatograms or drawings, and define the most practical next step.

  • Chromatograms, alarm screenshots, trend data, photos, and P&IDs can be attached.
  • Useful for troubleshooting, technical review, calibration questions, and project scoping.
  • Helps improve response quality and supports more efficient follow-up discussions.

Helpful details to include

Please include the equipment make and model, site or application, a clear description of the issue or scope, when the problem started, any checks already completed, and whether you require remote support, field service, training, or a quotation.

Send enquiry

Tell us what you are working with.

Include the key technical details so we can review the enquiry properly. Company name is included in the email subject line for quicker identification.

Upload photos, chromatograms, reports, drawings, or relevant files to support the enquiry.

Attach up to 3 files. Supported formats include PDF, JPG, PNG, WEBP, CSV, TXT, XLSX, DOCX. Combined file size must be 10 MB or less.

Enquiries are reviewed by a GC specialist. Remote support requests should include as much technical detail as practical for faster review.